Management Information Systems
Gordon B. Davis & Margarethe H. Olson
x + 693 Hal.
Rp. 64,000 ,-
A major contribution of the first edition of this text was to define the scope or domain of management information systems. The text was very well received by the information system academic community. It was used across a wide variety of courses ranging from introductory undergraduate courses to graduate seminars. The reason for the diversity of use in the unique contribution of the book. It is a conceptual study of information systems in organization, and therefore the material can be surveyed at an introductory level or explored in more depth in a graduate seminar. The first edition was identified as a “classic” in the field in a study of information systems books and journals (Scott Min and Blake Ives, “Knowledge Utilization among MIS Researchers,” MIS Quarterly), 6:4, December 1982, pp. 61-77).
Althought there are several terms to describe the content of the book, the term “Management information systems” is used because it is well accepted. Alternative terminology such as information systems or organizational information systems would have been acceptable. The conceptual structure implied by the terms is the same-a computer based information system to support organizational processes. In other words, the information system is a support system for an organization. That part of the administration system designed to support organizational operations is an operational mart system, the part designed to support decision making is a decision support system (DSS), and the part that supports knowledge work is a knowledge work support system. The information system concept is also broad enough to include information processing support for office work (office automation).
The scope of the text is an organizational information system as broadly defined.’ In includes standard operational information systems, information systems for manage-mew control, information systems for strategic management, decision support systems, office information systems, and knowledge work support systems.
The second edition is a major revision. The features of the revision are the following:
• Reorganization of the chapters. The description of the structure of a management information system is the second chapter.
• Rewriting of the technology chapters and moving them forward as the second section of the book. These are written as an optional section for students without prior exposure or as a review.
• Expansion of the Conceptual Foundations section. A chapter has been added on Concepts of Planning and Control (Chapter 10). The chapter on value of information has been dropped, with some of the material incorporated in the chapter on Concepts of Information.
• Expansion of the material on support systems. Two chapters are devoted to the subject: Chapter 12 on Support Systems for Planning, Control, and Decision Making and Chapter 13 on Support Systems for Management of Knowledge Work.
• Inclusion of a section of four chapters on Information System Requirements. The determination of information requirements and formulation of an information system plan are key problems in information systems. The section has chapters on the information system plan, strategies for information requirements determination, database requirements, and user interface requirements.
• Reorganization and rewriting of the section on Development, Implementation, and Management of Information System Resources.
• Inclusion of short vignettes or incidents in each chapter to illustrate the concepts. These are based on news articles, personal experiences of the authors, or reports from colleagues.
• Addition of short discussion cases at the end of each chapter.
There are selected references at the end of each chapter for further reading. The rapid expansion of literature in the field and the breadth of the topics in the book preclude a complete bibliography of interesting articles or books, and many worthwhile references have not been included. However, the selected references provide a useful starting point for further investigation.
The text does not assume any special background. It can be used by computer science students to introduce them to the concepts of organizational information systems, by business students interested in entering the field of information systems, and by students in a variety of disciplines who are users or potential users of information systems and wish to understand them. The book is suitable as the text in the MBA survey course in information systems. The material is written for the serious student—it is not a “gee whiz” survey. At the same time, the material is written in an understandable style, and students with a wide variety of backgrounds and skills have found the book readable.
There area number of vignettes and minicases that are excerpted from general newspaper articles, computer newspaper articles, and business journals.
Excerpts from Business Week are used by special permission from Business Week, McGraw-Hill, Inc.
Excerpts from Computerworld are used by permission from CW Communications, Framingham, MA.
Excerpts are reprinted by permission from The Christian Science Monitor © 1981. The Christian Science Publishing Society; all rights reserved.
Other excerpts, figures, and quotations are used by permission of the respective publishers. All rights are reserved by them.
The book has benefited from the outstanding services of Janice DeGross in typing the manuscript, making corrections, adding codes for the automated printing of the book, mid managing the production processes assigned to the authors. A large number of professors have made suggestions on the revision: Aran Srinivasan, Hubert Dunsmore, Paul Cheney, and William King made suggestions prior to the revision; detailed review comments on the manuscript were provided by Gerardine DeSanctis, James Senn, Gad Ariav, Mary Culnan, Jack Baroudi, Blake Ives, and Jane Fedorowicz. Gordon Everest, Sal March, Yannis Vassiliou, and other colleagues at the University of Minnesota and -New York University were very helpful when we needed assistance with individual chapters or with specific issues.
Gordon B. Davis Margrethe H. Olson .
The authors are very interested in feedback. Comments and suggestions can be sent to :
Gordon B. Davis Margrethe H. Olson
Honeywell Professor of Associate Professor
Management Information Systems Graduate School of Business
School of Management Administration
University of Minnesota New York University
271 19th Avenue South 90 Trinity Place
Minneapolis, Minnesota 55455 New York, New York 10006